PRIVACY POLICY.
Privacy Policy for Lonely Llama
Effective Date: 01/10/2024
Last Updated: 30/06/2025
At Lonely Llama, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us through features such as our contact forms, newsletter sign-ups, story submissions, and local listings.
If you have any questions or concerns about this policy or how we handle your data, please contact us at:
LonelyllamaContactUs@gmail.com
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you voluntarily interact with us (e.g., signing up for newsletters, joining our community, or making donations), we may collect:
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Your name
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Email address
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Phone number
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Mailing address
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Payment details (e.g. when donating)
b) Non-Personal Information
We may collect non-identifiable data, such as:
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Browser type
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Device information
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IP address
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Pages viewed on our website
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Referral sources (how you found our site)
c) Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyse website traffic, and improve site functionality. Cookies allow us to:
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Remember your preferences
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Personalize content
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Monitor website analytics
2. How We Use Your Information
We may use your information for the following purposes:
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To provide, operate, and improve our website and services.
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To communicate with you, including responding to enquiries or sending newsletters.
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To process donations and issue receipts.
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To comply with legal obligations and prevent fraud.
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To analyse user behaviour for improving website functionality.
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To share community contributions such as Members' Stories and Meet the Locals profiles, when explicit consent is provided.
3. Disclosure of Your Information
We value your privacy and will never sell or rent your personal information. However, we may share information in the following situations:
a) Service Providers
We may share data with third-party vendors (e.g., payment processors, email platforms) to help us operate our website or deliver services.
b) Legal Requirements
We may disclose information when required by law or if necessary to protect our rights, safety, or property.
c) Business Transfers
If Lonely Llama undergoes a business change (e.g., merger, sale), user data may be transferred to the new entity.
4. Member Stories & Meet the Locals Submissions
If you submit a personal story or take part in the “Meet the Locals” section, the following applies:
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We will only publish your story or profile with your clear, written consent using a signed submission form.
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You can choose how your name and location appear (e.g., First Name only, or Anonymous).
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Submitted stories may be lightly edited for grammar, clarity, or formatting, but the original meaning will not be changed.
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Stories and profiles may appear on the website, social media platforms, or printed materials to help raise awareness and support others.
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You may request changes or complete removal of your story or profile at any time by emailing LonelyllamaContactUs@gmail.com.
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We will never publish your submission without your formal consent and will not share your content with third parties outside of Lonely Llama’s public channels.
4.1 Public Display of Member Names
As part of fostering community and recognition, Lonely Llama may display the names of registered members publicly on the Members page of our website. By becoming a member or signing up, you provide your consent for your name to be visible on this page. We will not share any additional personal information without your explicit consent.
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If you prefer that your name is not displayed publicly, you may contact us at LonelyllamaContactUs@gmail.com at any time to request removal or to opt-out of this feature. We respect your privacy and will promptly accommodate such requests.
5. Third-Party Links and Services
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.
6. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee complete data security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
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Access: Request a copy of the data we hold about you.
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Correction: Update or correct inaccurate information.
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Erasure: Request the deletion of your personal data.
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Object: Opt-out of certain data processing activities.
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Data Portability: Request your data in a portable format.
To exercise these rights, please contact us at LonelyllamaContactUs@gmail.com.
8. Cookie Preferences
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
9. Children’s Privacy
Lonely Llama is committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have unintentionally collected such information, please contact us, and we will promptly delete it, in compliance with the UK GDPR
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page will indicate the most recent revision.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Email: LonelyllamaContactUs@gmail.com
By using our website, you acknowledge and agree to the terms of this Privacy Policy. Thank you for trusting Lonely Llama with your information.
A legal disclaimer.
Legal Disclaimer for Lonely Llama
Effective Date: 01/10/2024
Last Updated: 29/05/2025
Welcome to Lonely Llama! By using this website Lonelyllama.co.uk, you agree to the terms and conditions set forth in this legal disclaimer. This disclaimer aims to clarify the limitations of liability, your responsibilities as a user, and how we provide and present information on our platform.
1. General Information Only
The content on this website is provided for informational purposes only and is not intended as professional advice. Lonely Llama does not offer legal, medical, financial, or other professional services, and you should not rely on the information provided as a substitute for seeking advice from licensed professionals.
Example:
If you require advice specific to your circumstances, we encourage you to consult with a qualified expert in the relevant field (e.g., legal counsel, healthcare provider, financial advisor).
2. No Guarantee of Accuracy
While we strive to ensure that all information on our website is accurate and up-to-date, we cannot guarantee its accuracy, reliability, completeness, or timeliness. The information provided is subject to change without notice and may not reflect the most current legal, financial, or other developments.
Example:
Lonely Llama is not responsible for any errors or omissions or for any actions taken based on the information provided on this website.
3. Third-Party Links and Resources
Our website may include links to third-party websites or resources for your convenience and informational purposes. Lonely Llama does not endorse or control these external websites and is not responsible for their content, privacy practices, or accuracy.
Example:
By clicking on third-party links, you do so at your own risk, and we encourage you to review their terms and privacy policies. Lonely Llama is not affiliated with these external resources and provides these links as a service to our users.
4. Donations Disclaimer
Lonely Llama accepts voluntary donations to support the growth of our website, community, and mission. All donations are currently allocated to building the Lonely Llama brand, expanding our platform, and supporting our users.
Please note:
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Donations are not tax-deductible, as Lonely Llama is not yet a registered charity.
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Taking Donations is a temporary measure as we work toward establishing a registered charity to provide long-term assistance.
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Donations are non-refundable.
5. Image Usage Notice
The images used on this website are sourced from free platforms such as Pexels and Pixabay, and Lonely Llama does not claim ownership of these images. All rights to the images remain with their respective creators, as per the terms and conditions of the platforms from which they were downloaded.
In addition, photos submitted by individuals for the “Meet the Locals” section are used with full, written consent from the person featured or the image's owner. These contributors grant Lonely Llama permission to display their images for promotional, community, and storytelling purposes on the website, social media, and printed materials. These images remain the property of the original owner.
Contributors may request that their images be updated or removed at any time by contacting us at LonelyllamaContactUs@gmail.com.
If you believe an image on this site has been used improperly, without appropriate permission, or in violation of your rights, please contact us so we can address the issue promptly.
6. Limitation of Liability
Lonely Llama, its owners, employees, and affiliates, shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website. This includes, but is not limited to:
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Loss of data, income, or profit.
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Business interruptions.
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Any reliance on the information provided on the website.
By using this website, you acknowledge and agree that any reliance on information obtained from Lonely Llama is done at your own risk.
7. Personal Responsibility
As a user of this website, you are responsible for your actions, decisions, and outcomes based on the information provided here. Lonely Llama is not responsible for any decisions or actions you take based on the information or resources on this website.
Example:
Users are encouraged to exercise their own judgment and seek professional advice when needed.
8. No Warranties
Lonely Llama provides its website "as is" and "as available," without any warranties or guarantees of any kind, either express or implied. This includes, but is not limited to:
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Fitness for a particular purpose.
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Merchantability.
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Non-infringement.
We do not guarantee uninterrupted or error-free access to the website or its content.
9. Jurisdiction and Governing Law
This website is operated from England and the laws of England govern this legal disclaimer and your use of the website. Any disputes shall be resolved exclusively in the courts of England.
10. Updates to the Disclaimer
Lonely Llama reserves the right to update or modify this legal disclaimer at any time without prior notice. The effective date at the top of this page will indicate the most recent revision. Continued use of this website after changes to this disclaimer constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions or concerns regarding this legal disclaimer or our website, please contact us at:
Email: LonelyLlamaContactUs@gmail.com
By using the Lonely Llama website, you agree to this legal disclaimer and the terms outlined herein. Thank you for being part of our community.